Hris Koleva Process Improvement
Optimizing software development processes
Hris Koleva Process Improvement
Optimizing software development processes
How much does it take to get the internet at home? Here’s a surprising story about the cost of inefficient processes and terrible customer service versus well-managed processes, continuous improvement and excellent customer service. New Beginning We moved to a new house this summer in a village 3km away from Sofia. It’s the capital of …
To all the coffee lovers who can’t stand wasting time and opportunities. I’ve been drinking coffee since I was a student at the university. It took me 15 years to find the most optimal way of making coffee at home. If you think that’s an insanely long time, ask yourself how often you’ve made a …
Why do companies decide to embark on process improvement and transformation initiatives in the first place? And who is making that decision anyway? Do they understand how this works, and are they ready to go through it? Transformation success depends on our attitude and expectations. They’re generated from our background and context, but we need …
Continuously deprioritising we-can-live-with-it issues costs more than fixing them. There’s an enormous invisible cost of letting these bugs out. A tiny bug might cost your business. Let’s now see how much the invisible cost of a year-old bug is. Organisational costs Every issue in your backlog requires management time. That might be the cost of revisiting the …