Showing 7 Result(s)
We are customers feature image

Remember, We Are Customers Ourselves

How much does it take to get the internet at home? Here’s a surprising story about the cost of inefficient processes and terrible customer service versus well-managed processes, continuous improvement and excellent customer service.  New Beginning We moved to a new house this summer in a village 3km away from Sofia. It’s the capital of …

Definition of Done image

How to Apply Definition of Done Across the Entire Software Development Process

Regardless of the framework, method, methodology, all software development processes could benefit significantly from applying validation steps across the entire process. Let’s turn Definition of Done into a powerful mechanism to assure built-in quality. Understanding Definition of Done Definition of Done is an underestimated mechanism to guide the development team not only towards completing a user …